Family Promise of Carbon County (FPCC) is a non-profit organization that provides a network of support for homeless families as they work to achieve and sustain independence. Bringing together the resources of faith communities, service agencies, and the local community, we provide a variety of services for families in need.

FPCC is currently looking for an Executive Director (ED) with strong management, program administration  and charismatic public speaking and presentation skills, who will grow our network of host sites, energize and recruit volunteers and who will assist us to provide effective, compassionate service to our homeless guests. The ideal ED will be self-driven and inspirational, detail-oriented, collaborative and highly organized. S/he will be an exceptional communicator, with strong writing and public speaking skills.

Supervision: The ED reports directly to the President of the Board of Directors.

Working Hours: This is a salaried, exempt position. Typical workweek is approximately 40 hours.  Community presentations and visibility require evening and weekend availability.

Salary: Commensurate with experience.

Minimum Qualifications

  • Bachelor’s Degree in management, social work, nonprofit management, public administration or related field.
  • Strong written and verbal communication skills, particularly public speaking ability.
  • 5+ years of experience working in business or non-profit management, leadership and supervision.
  • Demonstrated experience working collaboratively with community partners, volunteers, corporations, and boards.
  • Demonstrated success in fund development and financial management.
  • Knowledge of homeless service provision models and programming, local, state and federal housing authorities, social service agencies and general assistance programs.
  • The ability to think creatively and entrepreneurially
  • Maturity, a sense of humor, compassion and empathy for our guests and an ability to relate to individuals from many different racial, ethnic, religious and class backgrounds.

Essential Functions and Responsibilities

Program Development/Administration:

  • Make compelling presentations to clergy, faith based and community groups, donors and business partners to grow the number of host sites, recruit new volunteers, foster relationships, energize the community to respond to the homelessness issue with compassion
  • Inspire excellence from both staff members and guests.  Monitor staff, operations, facilities and programs to insure established performance standards are met and provide coaching and support to improve performance.
  • Develop, implement and evaluate agency programs and services.
  • Research & implement best practices in the homeless services field from Family Promise National, NAEH, HUD etc.
  • Work in conjunction with the Board of Trustees to develop long-range plans for program expansion.
  • Maintain and oversee data collection for agency programs.
  • Assist with phone calls, screenings, intake interviews when necessary.
  • Together with staff Social Worker/Case Manager, determine eligibility of families entering the shelter program and/or disciplinary action as necessary to ensure family/volunteer safety.
  • Be on call on evenings and weekends in case of client emergency.
  • Train FPCC volunteers to care for homeless families. Act as principle liaison between volunteers, staff, and program guest families.
  • Coordinate and communicate services with other agencies and organizations including faith- based groups.
  • Coordinate volunteer work days and/or contractors when necessary to insure facilities and equipment are clean and properly maintained

Board Relations and Personnel Administration:

  • Provide leadership, communication and serve as liaison with the Board of Trustees and its Committees.
  • Provide monthly ED reports including program statistics and trends at board meetings and prepare other documents for board as needed in a timely manner.
  • Together with the Finance Committee, develop and recommend an annual budget for Board approval. Ensure expenditures are within budget, implement and follow best practices regarding financial transactions and record keeping.
  • Make recommendations to the Board regarding program and policy changes.
  • Implement Board approved personnel policies and monitor strategies that improve the effectiveness of the agency.

Fundraising, Communication & Resource Management:

  • Promote an effective, high-visibility and positive public image of the agency and its mission.
  • Develop opportunities to effectively demonstrate gratitude to the community, thank volunteers and donors and showcase the positive impact of the agency
  • Assist the Board with the development and coordination of agency fundraising efforts and events.
  • Research potential foundations and grants; write and monitor grants and actively pursue funding sources.
  • Develop and maintain community support by soliciting monetary and in-kind donations from donors at all levels. Nurture long-term relationships with funding sources.
  • Represent the agency as its spokesperson in a professional manner with faith communities, community agencies/organizations, coalitions, individuals and the community-at-large.
  • Provide content for success story vignettes, social media posts, seasonal appeal letters and annual report for the agency.
  • Work with web/graphic designer to maintain up-to-date website and social media

Additional Requirements

  • Able to lift up to 30 pounds (i.e. accepting donated items at the shelter, assisting a family with moving belongings when they return to housing etc.).
  • Knowledge of basic computer software (Microsoft Suite) and electronic communication tools.
  • Possess and maintain a valid Pennsylvania driver’s license, personal vehicle, acceptable auto insurance coverage, and an acceptable  driving record.
  • Ability to pass criminal background check and drug test.